Soho Village, Alamanda · Point Cook

Better care,better health.

Trusted family doctors in the heart of Soho Village, Alamanda. Time to listen, care that's thorough, and a team that knows you by name.

Mon to Fri 9am to 5pm · Sat 9am to 1pm

New patients welcomeSoho Village, Alamanda
Established 20206 years of caring for Point Cook
Pathology on site4Cyte · Mon, Wed, Fri 9am to 12pm
Who we are

Personalised, continuous care tailored to your unique health journey

At our clinic, we provide personalised, continuous care tailored to your unique health journey. Led by an experienced team of three dedicated female General Practitioners, our practice blends clinical excellence with a warm, welcoming environment where your voice is always heard.

InnerCare Family Health Clinic entrance at Soho Village
InnerCare clinic building at sunset
Established 2020

6 years

of caring for Point Cook

Meet our doctors

Three female GPs, supported by our Registered Nurse

Dr Bindi, Dr Pegah and Dr Cherry each bring their own special interests, from women's health and skin checks to mental health and chronic disease care.

Dr Bindhiya VenugopalanDr Pegah ZareiDr Hnin Cherry Oo
Services

Complete care for every stage of life

From newborns to grandparents, one practice that knows your history. Open any card to see what's included.

Preventative and routine care

Health checks, immunisations and screening.

What's included
  • Health assessments tailored to your age: 45 to 49 year old health checks, Heart Health Checks, over 75 health checks and Diabetic Risk Assessments
  • Routine childhood and adult immunisations
  • Annual flu shots and travel vaccinations
  • Coordinating national bowel, breast, lung and cervical cancer screening

Chronic disease management

Structured care plans for long term conditions.

What's included
  • Chronic Disease Management Plans (CDMP)
  • Diabetes, asthma, ischaemic heart disease, POTS, MCAS and lipoedema
  • Medicare subsidised allied health referrals (EPC plans)

Skin checks and procedures

Skin checks, excisions and in clinic diagnostics.

What's included
  • Skin cancer checks and full body mole scans
  • Biopsies and minor excisions of skin cancers or cysts
  • Cryotherapy
  • Wound care: suturing, dressings and ulcer management
  • Iron infusions and zoledronic acid infusions
  • ECGs, 24 hour BP monitoring, 24 hour Holter monitoring and blood glucose monitoring

Pathology on site

4Cyte Pathology, Mon, Wed and Fri, 9am to 12pm.

What's included
  • Blood tests
  • Urine tests
  • On site ECGs
  • Mondays, Wednesdays and Fridays, 9am to 12pm

Women's health

A relaxed, comfortable space for women of all ages.

What's included
  • Cervical screening tests
  • Contraception, including Implanon insertion and removal
  • IUD insertion and removal
  • Family planning, including medical termination of pregnancy
  • Early pregnancy assessment and management
  • Postnatal health checks, including postnatal mental health care
  • Perimenopause and menopause management

Men's health

Because "I'll be alright" isn't always true.

What's included
  • Prostate checks
  • Cardiovascular risk assessments
  • Erectile dysfunction support

Children's health

Care from newborn checks onwards.

What's included
  • Newborn checks
  • Developmental milestone tracking
  • Childhood illness management
  • Childhood immunisations

Mental health

Talk to us if you're struggling, feeling low or anxious.

What's included
  • Mental Health Treatment Plans, with Medicare rebates for 10 psychological therapy sessions
  • Initial diagnosis and ongoing mental health management, including CBT
  • ADHD pre assessment, and ongoing adult ADHD management following diagnosis by a psychiatrist
  • Neurodiversity assessment and management

Medicals and certificates

Certificates and medical examinations.

What's included
  • Medical certificates for work or university
  • Commercial and private driver medicals
  • Pre employment medical examinations
Our doctors

Meet the doctors who'll know you by name

Three caring female GPs, each with their own special interests, supported by our Registered Nurse. Tap a doctor for the full profile.

Dr Bindhiya VenugopalanClinical Lead

General Practitioner and Clinical Lead · MBBS, FRACGP

Dr Bindhiya Venugopalan

Menopause careFamily planningWeight lossMental health and ADHDLifestyle medicine
Dr Pegah Zarei

MD, FRACGP · Cert in Skin Cancer Medicine

Dr Pegah Zarei

Skin checksMinor surgeryCBTWomen's health
Dr Hnin Cherry Oo

General Practitioner · MBBS, FRACGP

Dr Hnin Cherry Oo

Women's healthDiabetes and thyroidHeart healthChildren's healthIron infusions
Alice, Registered NurseNursing

Registered Nurse

Alice

Works alongside our GPs to support your care at every visit.

General Practitioner

Doctor

Book with this doctor
Meet our A team

A warm welcome. A helping hand.

From your first phone call to your follow up, our front desk team looks after bookings, billing questions and everything in between.

Meike HerawatiMeike HerawatiReception
Grace YongGrace YongReception
YvonneYvonneReception
Procedures

Done here, in our own procedure room

Minor procedures for low risk injuries and conditions, performed with advanced equipment in a sterile environment.

  • Skin checks and skin excisions
  • Biopsies and cryotherapy
  • IUD (Mirena or Kyleena) insertion and removal
  • Implanon insertion and removal
  • Iron and zoledronic acid infusions
  • Wound care and suturing
Sterile procedure supplies
Woman meditating beside a waterfall Green smoothies with apple and lemon Consulting room
Lifestyle medicine

Be part of a bigger change

Lifestyle medicine uses evidence based lifestyle changes as a primary treatment to prevent, treat and often reverse chronic conditions such as type 2 diabetes, hypertension, obesity, heart disease and stroke. Dr Bindi, an accredited Lifestyle Medicine Practitioner, builds these principles into her everyday GP care.

Whole food, plant predominant eatingRegular physical activityRestorative sleepStress managementAvoiding risky substancesPositive social connection

Your 45 minute appointment

Medical history and examination, including how ready you feel to change. Together you build an action plan with the latest evidence on diet, exercise, stress, sleep, emotional wellbeing, tobacco and alcohol.

Relevant lab investigations or imaging.

Referrals to specialists and allied health as part of your care pathway.

Ongoing doctor and nurse support through every stage, including lapses and maintenance, in person, by phone or online.

A Medicare rebate applies for eligible patients.

International Board of Lifestyle Medicine certified physicianAustralasian Society of Lifestyle Medicine certified physician
Government programs

MyMedicare and lung cancer screening

Two national programs we support. Here's who can join and how.

Introducing MyMedicare

MyMedicare

A free, voluntary registration that formalises the relationship between you, your practice and your GP. It tells us you've chosen InnerCare as your regular care team and unlocks extra funding for your care.

Benefits

  • Greater continuity of care with your registered practice
  • Longer Medicare funded telehealth consults with your GP
  • Triple bulk billing incentive for longer telehealth consults for children under 16, pensioners and concession card holders
  • More regular GP visits and better care planning in residential aged care

Who can register

  • Anyone with a Medicare card or DVA Veteran Card
  • Two face to face visits at the same practice in the past 24 months (one visit in remote areas, MMM 6 and 7)
  • People facing hardship, including family violence or homelessness, are exempt from the rules
  • Parents register children under 14; ages 14 to 17 can register themselves

Register through your Medicare Online Account or the Express Plus Medicare app, or fill in the registration form and hand it to our front desk.

National Lung Cancer Screening Program

Lung cancer screening

The National Lung Cancer Screening Program started on 1 July 2025. It's an Australian Government initiative to detect lung cancer early in people at high risk.

You may be eligible if you

  • Are aged between 50 and 70
  • Smoke cigarettes, or quit within the last 10 years
  • Have no signs or symptoms of lung cancer
  • Have smoked the equivalent of a pack a day (about 20 cigarettes) for at least 30 years
Fees and billing

Clear fees, no surprises

InnerCare is a mixed billing practice. We process your Medicare rebate when you pay on the day, and it lands in your account within 2 business days.

Consult type and lengthPrivate feeMedicare rebateYour gapNo Medicare
TelehealthUnder 6 mins · Item 91890 or 3$50.05$20.55$29.50$60
Telehealth6 to 20 mins · Item 91891$87.80$45.05$42.75$100
B, standard consult6 to 20 mins · Item 23$87.80$45.05$42.75$120 adult · $80 child
C, long consult20 to 40 mins · Item 36$164.90$87.10$77.80$180 adult · $150 child
D, prolonged consultOver 40 mins · Item 44$225.10$128.35$96.75$250
New patient, shortUnder 6 mins · Item 3$50.05$20.55$29.50$60
New patient, standard6 to 20 mins · Item 23$100.00$45.05$54.95$120 adult · $80 child
New patient, long20 to 40 mins · Item 36$180.00$87.10$92.90$180
New patient, prolongedOver 40 mins · Item 44$250.00$128.35$121.65$250

To keep a high standard of care we can't routinely bulk bill every consult, as practice running costs have outpaced Medicare increases.

Saturdays and public holidays: no bulk billing, all patients are privately charged.

Billing is at the discretion of each doctor, not reception. Doctors work independently and may reduce fees or bulk bill. You're welcome to discuss fees confidentially with your doctor.

InnerCare fees

Fees consultation

Bulk billed with a Medicare card, Mon to FriKids under 16 · DVA card holders · Age over 67 with a Health Concession or Pension card

Monday to Friday

Health Care Card and pensioners

Saturday and public holidays

Other services

How to claim your rebate: we process your Medicare rebate when you pay on the day. It's paid into your Medicare account within 2 business days. Book online
Visit us

Find us in Soho Village, Alamanda

New patients welcome. Level 1, Shop 3, 28 Adelphi Boulevard, Point Cook, right in the Alamanda estate.

Opening hours

  • Monday9am to 5pm
  • Tuesday9am to 5pm
  • Wednesday9am to 5pm
  • Thursday9am to 5pm
  • Friday9am to 5pm
  • Saturday9am to 1pm
  • SundayClosed

After hours, call 13 SICK (13 7425) or visit Doctor Doctor. In an emergency call 000.

Get in touch

Fax

(03) 8323 6909

Address

Level 1, Shop 3, 28 Adelphi Blvd
Point Cook VIC 3030

Send us a message

Please don't send urgent medical questions here.

Soho Village, Alamanda

Level 1, Shop 3, 28 Adelphi Blvd, Point Cook

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